FAQs
Why does your website have no stock?
We restock periodically throughout the week to manage our orders. Now that we are in our commercial kitchen, the aim is to continually have stock on the website!
How long will my brownies keep for?
Your brownies will keep for 7-10 days in an airtight container, and will keep for 3 months in the freezer in an airtight container. Make sure you store then in an airtight container for them to remain at their best. All boxes come with a label with a best before date.
How many servings per box?
Each box comes with the specified number of brownies shown on the product description, while each brownie can serve 2 people if you are feeling peckish, or are an awesomely huge, gooey treat as a whole brownie for one person!
What allergens are there in the brownies?
Check out the ingredients tab on all products the full list of ingredients. All boxes also come with full ingredients and allergens labels.
Can you cater to special dietary requirements i.e. gluten free or dairy free?
Our advice is if in doubt, do not order or eat! As we expand our range, we will offer gluten free and dairy free products as standard. We do advise against eating if you have an allergy though as we use both gluten and dairy in the kitchen and cannot guarantee that there is no contamination.
How much is delivery?
Delivery Varies depending on your order weight. We use a next day service (DHL/UPS/Royal Mail tracked24) for all orders. Due to ongoing issues with delivery partners that all businesses are experiencing, we change our delivery partner as needed to best suit our customers.
Can I send a message with the delivery?
Of course, just add it into the comments section at checkout and we will send it out with your order.
When will my order be delivered?
As stated, we ship with a next day service as standard. Please note, that although the services we use are next day, there may be a delay of 24 hours from shipment. This is entirely out of our control.
We can also deliver to certain parts of the EU. Please send an email to enquiries@thebrownieboxbyemily.com to enquire and for prices.
Please allow up to 4 working days for your order to be processed and baked although we do aim to have orders ready much sooner. You will then receive an email to notify you when your order has been shipped or is out for delivery.
Please include a phone number AND email address for the recipient. If you don’t, we can’t accept responsibility for late deliveries: giving our courier a way to reach you is vital for a successful delivery.
Please note we do our best to deliver as close as possible to your requested date but accept no liability for late deliveries unless your brownies have not been delivered within the time frame selected at shipping.
If you urgently need the brownies at a particular day/time, please contact us as we will organise for an upgraded delivery at an additional cost if possible.
Returns
Due to all items being perishable, we do not accept returns. If you are not entirely happy with your product, please email us on enquiries@thebrownieboxbyemily.com with your order number and problem. If the brownies are not to the high standard we expect, a replacement box will be sent out within 2 working days of your correspondence. As each box is baked to order, we cannot offer a refund if you change your mind and your order has already been baked.
Ingredients
Caramel Cornflake Brownie: Milk Chocolate (Sugar, Cocoa Butter, Whole MILK Powder, Cocoa Mass, SOYA Lecithin E322, Natural Vanilla. ), Dark Chocolate (cocoa mass 43.5%; sugar 43.5%; cocoa butter 12.5%; emulsifier: soya lecithin <1%; natural vanilla flavouring <1% ), Baking Block (Palm Oil, Rapeseed Oil, Water, Salt (1.1%), Emulsifiers (Mono and Di-glycerides of Fatty Acids), Flavouring, Vitamins A and D, Colour (Carotenes)), EGGS , WHEAT Flour (WHEAT Flour, Calcium Carbonate, Iron, Niacin, Thiamine), Sugar, Cocoa Powder, Double Cream (MILK), Marshmallow (Glucose Syrup, Sugar, Water, Maize Starch, Beef Gelatine, Flavourings), Cornflakes (Maize, Sugar, Salt, BARLEY Malt Extract, Iron, Niacin, Pantothenic Acid, Vitamin B6, Riboflavin, Thiamin, Folic Acid, Vitamin D, Vitamin B12.)
Salted Caramel Blondie: White Chocolate (sugar 46.5%, cocoa butter 29.5%, whole MILK powder 23.5%, emulsifier SOYA lecithin, natural vanilla flavouring), Baking Block (Palm Oil, Rapeseed Oil, Water, Salt (1.1%), Emulsifiers (Mono and Di-glycerides of Fatty Acids), Flavouring, Vitamins A and D, Colour (Carotenes), Sugar, Eggs, Wheat, Flour (Wheat, Flour, Calcium Carbonate, Iron, Niacin, Thiamin), Biscoff (Original Caramelised Biscuits 58% (Wheat, Flour, Sugar, Vegetable Oils (Palm Oil from Sustainable and Certified Plantations, Rapeseed Oil), Candy Sugar Syrup, Raising Agent (Sodium Hydrogen Carbonate) Double cream (MILK), Salt.
Terrys Chocolate Orange Brownie: Milk Chocolate (Sugar, Cocoa Butter, Whole MILK Powder, Cocoa Mass, SOYA Lecithin E322, Natural Vanilla. ), Dark Chocolate (cocoa mass 43.5%; sugar 43.5%; cocoa butter 12.5%; emulsifier: SOYA lecithin <1%; natural vanilla flavouring <1% ), Baking Block (Palm Oil, Rapeseed Oil, Water, Salt (1.1%), Emulsifiers (Mono and Di-glycerides of Fatty Acids), Flavouring, Vitamins A and D, Colour (Carotenes)), EGGS, WHEAT Flour (WHEAT Flour, Calcium Carbonate, Iron, Niacin, Thiamine), Sugar, Cocoa Powder, Terrys Chocolate Orange (Sugar, Cocoa Mass, Cocoa Butter, Skimmed MILK Powder, Whey Powder (MILK), Vegetable Fats (Palm, Shea), MILK Fat, Emulsifiers (SOYA Lecithins, E476), Orange Oil, Flavouring, MILK Solids 14 % minimum, Cocoa Solids 25 % minimum, Contains Vegetable Fats in addition to Cocoa Butter)
Malteser Blondie: White Chocolate (Sugar, Cocoa Butter, Whole MILK Powder, SOYA Lecithin E322, Natural Vanilla. ), Baking Block (Palm Oil, Rapeseed Oil, Water, Salt (1.1%), Emulsifiers (Mono and Di-glycerides of Fatty Acids), Flavouring, Vitamins A and D, Colour (Carotenes)), Eggs , WHEAT Flour (WHEAT Flour, Calcium Carbonate, Iron, Niacin, Thiamin), Malteser (Sugar, Vegetable Oils (Rapeseed, Palm), Crisp Honeycombed Pieces (9%) (Glucose Syrup, BARLEY Malt Extract, Skimmed MILK Powder, Palm Fat, WHEAT Flour, Sugar, Raising Agents (E341, E500, E501), WHEAT(Gluten), Whey Powder (MILK), Salt), Skimmed MILK Powder, Fat Reduced Cocoa Powder (5.4%), Lactose (MILK), Sweet Whey Powder (MILK), Emulsifier: Lecithins, Natural Vanilla Flavouring )
Kinder Bueno Brownie: WHEAT Flour (WHEAT Flour, Calcium Carbonate, Iron, Niacin, Thiamin), Sugar, EGGS, Dark Brown Sugar, Milk Chocolate (Sugar, Cocoa Butter, Whole MILK Powder, Cocoa Mass, SOYA Lecithin E322, Natural Vanilla. ), Dark Chocolate (cocoa mass 43.5%; sugar 43.5%; cocoa butter 12.5%; emulsifier: SOYA lecithin &; natural vanilla flavouring), Baking Block (Palm Oil, Rapeseed Oil, Water, Salt (1.1%), Emulsifiers (Mono and Di-glycerides of Fatty Acids), Flavouring, Vitamins A and D, Colour (Carotenes)), White Chocolate (sugar 46.5%, cocoa butter 29.5%, whole MILK powder 23.5%, emulsifier: SOYA lecithin, natural vanilla flavouring), Kinder Bueno (MILK Chocolate 31.5% (Sugar, Cocoa Butter, Cocoa Mass, Skimmed MILK Powder, Concentrated Butter, Emulsifier: Lecithins (SOYA), Vanillin), Sugar, Palm Oil, WHEAT Flour, HAZELNUTS (10.5%), Skimmed MILK Powder, MILK Powder, Chocolate (Sugar, Cocoa Mass, Cocoa Butter, Emulsifier: Lecithins (SOYA), Vanillin), Fat-Reduced Cocoa, Emulsifier: Lecithins (SOYA), Raising Agents (Sodium Bicarbonate, Ammonium Bicarbonate), Salt, Vanillin, Total MILK constituents: 19.5% )
Cherry Bakewell Blondie: White Chocolate (sugar 46.5%, cocoa butter 29.5%, whole MILK powder 23.5%, emulsifier SOYA lecithin & natural vanilla flavouring ), Baking Block (Palm Oil, Rapeseed Oil, Water, Salt (1.1%), Emulsifiers (Mono and Di-glycerides of Fatty Acids), Flavouring, Vitamins A and D, Colour (Carotenes)), Sugar, Eggs, Wheat Flour (Wheat Flour, Calcium Carbonate, Iron, Niacin, Thiamin), Fondant (Sugar, Glucose Syrup, Palm Oil, Water, Humectant (Glycerol), Emulsifier (Mono- and Di-Glycerides of Fatty Acids), Stabilisers (Xanthan Gum, Cellulose), Preservative (Potassium Sorbate), Flavouring), Raspberry Jam (Glucose-Fructose Syrup, Raspberry Puree, Sugar, Raspberry, Citric Acid, Gelling Agent (Pectin), Acidity Regulator (Sodium Citrate)), Glace Cherries (Cherry (56%), Glucose-Fructose Syrup, Sugar, Colour (Anthocyanins), Acidity Regulator (Citric Acid), Preservative (Sulphur Dioxide)), Almond Extract
